FAQs

Below are some common questions. If you have other questions, please just send it to shelashes@hotmail.com

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SHE LASH FAQS

You can do this via your Account on the website with more than 24hrs notice. If you need to change it to an alternative service or to an alternative lash artist please message via our SHE Lash Facebook page or via the Contact us on the website.

You can cancel your appointment via your account on the website. Deposits are non-refundable but they are transferable.
This usually happens if two clients have tried to book the same appointment. If you have been charged but appointment has been cancelled by the system. Please ‘contact us’ and send over proof of payment so we can refund.
We’d recommend checking the website frequently as cancellations will show there especially within 24hrs of the day you’d like to book.
If our SHE Master Artists are fully booked please check the SHE Artist/Apprentice diaries. Our SHE Artists and Apprentices are also perfectionists. Appointments may take a little longer but you’ll still leave SHE Lash feeling like the Queen you are with that obvious SHE Lash set! For pictures of their most recent work please message us on FB or via ‘CONTACT US’ form above.
Pictures can be found on our SHE Lash Instagram page. If there is a certain style you like, please show your lash artist on the day of the appointment.
We recommend booking in at least 5 days prior to your wedding.

SHE ACADEMY FAQS

SHE Lash HQ, Upper Battlefield, Shrewsbury SY4 3DB

Closest Hotel to us is the Travelodge Battlefield (SY4 3EQ), just a couple of minutes walk away. Shrewsbury is a lovely location that we encourage you to explore during your visit.

Booking.com: Hotels in Shrewsbury. Book your hotel now!

THE 10 BEST Hotels in Shrewsbury for 2021 (from £39) – Tripadvisor – Shrewsbury Accommodation

THE 10 BEST Things to Do in Shrewsbury – 2021 (with Photos) | Tripadvisor – Must See Attractions in Shrewsbury, Shropshire

Yes we have a private car park *Vehicles and contents left at owners own risk. We do not except responsibility for any loss or damage to vehicles or their contents* Public Transport: We’re around 10 minutes away from Shrewsbury town centre. Frequent buses run to/from Shrewsbury Train Station to Battlefield Shrewsbury.
If you’re wanting to pay in full please ‘contact us’ with the code you were given and our P.A will activate a code for you to use online. If you’re just paying a deposit please add the code you were given to the notes and we will deduct the discount when we send you the remaining balance invoice.

SHE SHOP FAQS

Packages are sent out via the Royal Mail 48 Tracked. International deliveries varied within 5 days.
In this very rare situation please accept our sincere apologies. In order for us to rectify please could you send us some clear images of the damaged/faulty items.

SHE AESTHETICS

For more information, prices and to book please message the she aesthetics instagram page directly.
Unable to find satisfactory answers ? Contact Support