How will my order be delivered?
Our Shipping System: Royal Mail.
Warehouse and dispatch are open Monday to Friday 9 am till 5 pm and closed on weekends and bank holidays.
Please note, our delivery schedule is in "working days". Any orders placed on Friday before the cut-off (before 3 pm) will arrive Monday for "next day" services.
Orders placed after the cut-off (anytime from 3 pm) Friday through to Sunday, and up to 3 pm Monday, will be dispatched on Monday.
Unless stated otherwise, all orders placed before 2.30 pm Monday to Friday will be packed and dispatched the same day. We do not dispatch on Saturdays, Sundays, or Bank Holidays.
FREE Standard Shipping is available for UK orders over £130 only. 24 HRS NEXT DAY DELIVERY WILL BE APPLIED.
We also have a Premium Next Day delivery service operated by Royal Mail (and DPD). If you place your order by 3 pm, from Monday to Thursday, you will receive your order the next working day.
Any orders placed on a Friday will be delivered Monday (if next day) or Tuesday/Wednesday (if standard shipping).
Delivery costs: 48 HR DELIVERY OPTION - £3.99 24 HOUR Next-Day - £5.50 Please note: For European orders, there may be a "remote area surcharge" for customers living in remote locations. This cost is set by the courier and may require SHE LASH to contact you for further payment before the order is dispatched.
We are required by law to charge VAT on all shipping rates including Royal Mail.
Opening Times: Internet www.shelash.co.uk - 24 hours a day seven days a week 52 weeks a year.
Office and Warehouse - Monday to Friday 9:00 am to 5:00 pm. The office is closed on Saturdays, Sundays, and Bank Holidays and no dispatches are made.
Please ensure that someone will be available at the delivery address specified to sign for the order during the day, as most orders must be signed for. If your order does not arrive within 3 working days after the expected time of delivery, please contact SHE LASH for information.
Customs, Taxes, and other fees.
International orders may be subject to customs, taxes, and other fees. These charges are not the responsibility of SHE LASH The customer will be liable to pay in full. It is the customer's responsibility to check the potential charges and organise payment for any customs, taxes, and other fees incurred prior to receiving the goods.